hivip Terms & Conditions — Please Read Before Using Our Platform
These Terms & Conditions govern your use of the hivip online casino and sports betting platform. By creating an account or placing a wager, you agree to be bound by these terms.
Overview
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User") and hivip ("Platform", "we", "us") concerning your access to and use of the hivip online casino and sports betting platform available at hivip.ws and any associated services, features, and content.
By accessing the platform, registering an account, making a deposit, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease use of the platform and close your account.
Key Points at a Glance
Age Requirement
Players must be 21 years of age or older. Age is verified during the KYC process.
Payments in BDT
All deposits and withdrawals are processed in Bangladeshi Taka via bKash, Nagad or Rocket. Minimum deposit is ৳100.
Bonus Terms
All bonuses are subject to wagering requirements. Bonuses must be rolled over before withdrawal is permitted.
Account Security
You are responsible for maintaining the confidentiality of your login credentials. One account per player is permitted.
Fair Play
Any attempt to exploit bugs, use automated betting software, or manipulate game outcomes will result in immediate suspension.
Prohibited Use
The platform must not be used for money laundering, fraud, or any activity that violates applicable laws in Bangladesh.
1. Eligibility and Age Verification
1Eligibility Criteria
To register and use the hivip platform, you must satisfy all of the following eligibility criteria at all times:
- You are at least 21 years of age at the time of registration and throughout the duration of your account.
- You are accessing the platform on a voluntary basis for personal entertainment purposes only.
- You have not previously been self-excluded from hivip or had an account suspended for a breach of these Terms.
- You are acting on your own behalf and not on behalf of any third party.
2Age Verification Process
hivip reserves the right to request documentary proof of age and identity (KYC verification) at any time. This may include a copy of a government-issued national identification card, passport, or other official document confirming date of birth. Until KYC verification is completed, withdrawal of funds may be restricted. Any account found to have been registered by or used by a person under 21 years of age will be immediately suspended and all associated funds forfeited in accordance with applicable law.
2. Account Registration and Responsibilities
3Registration Requirements
When registering an account with hivip, you agree to provide accurate, current, and complete information, including your mobile number, full legal name, and date of birth. You further agree to:
- Maintain the accuracy and currency of your registration information throughout the life of your account.
- Keep your login credentials (mobile number and password) strictly confidential and not share them with any third party.
- Register only one account. Multiple accounts per player are prohibited and will result in suspension of all associated accounts.
- Notify hivip support immediately if you suspect unauthorised access to your account.
4Account Closure
You may request closure of your account at any time by contacting hivip customer support. hivip reserves the right to close, suspend, or restrict any account where there is evidence of a breach of these Terms, suspected fraudulent activity, ongoing KYC investigation, or at hivip's sole discretion for any business reason. In the event of account closure by hivip due to a breach, any bonus funds or winnings derived from bonus play may be forfeited.
3. Deposits and Withdrawals
5Deposit Terms
hivip accepts deposits exclusively via the following approved mobile banking methods: bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Key deposit terms include:
- The minimum deposit amount is ৳100 per transaction. There is no maximum single deposit limit, subject to hivip's internal risk management review.
- hivip does not charge a fee on deposits made via bKash, Nagad or Rocket. Any fees charged by the mobile banking provider itself are outside hivip's control.
- Deposits made with the intent to exploit a bonus offer and subsequently withdraw without completing the required wagering requirement may be reversed at hivip's discretion.
6Withdrawal Terms
Withdrawals are available exclusively to KYC-verified accounts. Withdrawal requests are processed to the same mobile banking account (bKash, Nagad) used for the most recent deposit where practicable. Key withdrawal terms include:
- The minimum withdrawal amount is ৳500. hivip does not charge a withdrawal processing fee.
- Withdrawal requests for KYC-verified accounts are typically processed within 15 minutes. hivip does not guarantee processing times during periods of exceptionally high volume or scheduled maintenance.
- hivip reserves the right to conduct additional identity verification checks before processing any withdrawal. Withdrawal of funds obtained through fraudulent means or in breach of these Terms will be refused and the relevant account suspended.
4. Bonuses and Promotional Offers
7General Bonus Terms
hivip may offer promotional bonuses including, but not limited to, welcome bonuses, reload bonuses, free spins, cashback rewards, and seasonal promotions tied to events such as BPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:
- All bonuses are subject to a wagering requirement (rollover) as stated in the specific terms of each promotion. Unless otherwise specified, the standard wagering requirement is 30x the bonus amount.
- Bonuses are credited in BDT and are for use on the hivip platform only. Bonuses cannot be transferred, exchanged for cash, or applied to accounts other than the one for which they were issued.
- hivip reserves the right to void and remove any bonus, free spin, or associated winnings from an account where there is evidence of bonus abuse, including but not limited to coordinated wagering, use of multiple accounts to claim the same bonus, or any strategy designed to guarantee profit irrespective of game outcome.
- Bonuses expire as stated in the individual promotion's terms. Expired bonuses and any associated winnings will be removed from accounts automatically.
8Changes to Promotional Terms
hivip reserves the right to modify, suspend, or withdraw any promotional offer at any time and without prior notice. Modifications will not affect bonuses that have already been validly claimed and for which the wagering requirement is actively being met, except where hivip has reasonable grounds to believe the bonus was claimed in breach of these Terms.
5. Responsible Gaming and Prohibited Conduct
9Prohibited Conduct
The following conduct is strictly prohibited on the hivip platform. Engaging in prohibited conduct will result in immediate account suspension, forfeiture of funds, and where required by law, referral to relevant authorities:
- Registering more than one account on hivip under the same or different personal details.
- Using automated betting software, bots, scripts, or any artificial intelligence system to place wagers on the platform.
- Engaging in or facilitating money laundering, fraud, or the use of funds from criminal activity on or through the hivip platform.
- Exploiting any software bug, glitch, or unintended feature of the platform to gain an unfair advantage or to generate winnings that would not have occurred under normal operating conditions.
10Responsible Gaming Commitment
hivip is committed to promoting responsible gaming practices and provides all registered players with access to the following self-management tools directly from their account dashboard: deposit limits (daily, weekly, monthly), session time limits, loss limits, cooling-off periods (24 hours to 6 weeks), and permanent self-exclusion. Players wishing to activate any of these tools should contact hivip customer support or access the settings directly from their account. hivip encourages all players to review the Responsible Gaming guidelines available on this platform.
6. Intellectual Property and Platform Use
11Ownership of Platform Content
All content on the hivip platform, including but not limited to text, graphics, logos, button icons, images, audio clips, game interfaces, software, and the overall design and compilation of the platform, is the exclusive property of hivip or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal entertainment. This licence does not include any right to reproduce, modify, distribute, create derivative works from, publicly display, or commercially exploit any part of the platform content.
12Prohibited Technical Conduct
In addition to the general prohibited conduct listed in Section 5, the following technical actions are expressly prohibited:
- Attempting to reverse-engineer, decompile, disassemble, or otherwise derive the source code of any part of the hivip platform.
- Using any scraper, crawler, spider, or data mining tool to extract content, data, or personal information from the hivip platform without explicit written permission.
- Introducing any virus, trojan, worm, logic bomb, or other malicious code into the hivip platform or its supporting infrastructure.
7. Limitation of Liability and Governing Law
13Disclaimer of Warranties
The hivip platform is provided on an "as is" and "as available" basis without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. hivip does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Planned maintenance windows are communicated in advance where practicable.
14Limitation of Liability
To the maximum extent permitted by applicable law, hivip, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of or inability to use the hivip platform, even if hivip has been advised of the possibility of such damages. hivip's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you in the twelve months immediately preceding the claim.
15Amendments to These Terms
hivip reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via a notice on the platform or by email where a contact address has been provided. Your continued use of the hivip platform following notification of any changes constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and close your account.
Contact Us
If you have any questions regarding these Terms and Conditions, or wish to raise a complaint or dispute, please contact the hivip support team. All queries are handled in accordance with hivip's internal complaints procedure, and you will receive an acknowledgement within one business day. The email address below is displayed as plain text and is not a clickable link.
Support Email (plain text — not a link):
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